Have You Received Your UPS Refund?

It's called "The 2 Billion Dollar Secret".

The question is, how much of that 2 billion dollars rightfully belongs to your company? Here's how it works:

Small package carriers such as UPS, FedEx, and RPS have a Money-Back Guarantee in the event of service failure. (Their guarantee is spelled out on their web site, or on the back of their shipping document). According to industry experts, these small package carriers have service failure levels that equate to over 2 billion dollars per year in overcharges.

Has UPS or FedEx ever sent you a refund? Probably not! And why not? Because they place the burden on you to track your shipments, investigate arrival dates, verify delivery and apply "standard service days" for every parcel you ship. Plus, they only allow you 15 to 30 days from the scheduled delivery date to file your claims. It is obvious that in spite of their so-called guarantee, they make it as difficult as possible for you to file and collect your claims.

If this is an area that you have not yet addressed, please get in touch with us. Not only can we assist with your small package rate negotiations, but our special customized small package software program can help you recover the overcharge refunds you deserve.

Truth is Stranger Than Fiction

Our largest small parcel claim involved an 18-pound shipment from Ontario, California to Sparks, Nevada. Our client was billed, and their third party payment service paid, $25,027.91.

Question: How much should this shipment have cost? What can you do to find out if you are losing money to small package carriers?

Answer: The correct charge should have been $27.91! Not only was the client overcharged $25,000.00, but it took us six months of intense calls and correspondence to get the small package carrier to refund our client's money.

The fact of the matter is that in addition to non-deliveries, service failures, and extension errors, small package carriers make numerous other mistakes. For example, one of our recent claims was for a hazardous materials surcharge. Instead of applying a $50,00 hazardous materials charge to each package in the shipment, resulting in an overcharge collectin of hundreds of dollars for our client.

FREE NO OBLIGATION OFFER

It's easy to find out if you are losing money to your small parcel carriers. We will give you a FREE, NO OBLIGATION, audit of your small parcel shipments. Follow our quick and easy set-up instructions, and via an export of your UPS Parcel file, e-mail us a one-week history of your shipments.

We will thoroughly research your bills to investigate arrival dates, verify delivery, and apply standard service days for each shipment. Upon completion of your audit, we will supply you with a complete detailed report of our findings. (This free offer is for a limited time only, so please contact us as soon as possible).